Kelly Leonard on Cracking the Code of Communication with Improv

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Quick answer

Kelly Leonard of Second City explains how improv principles improve everyday conversation. Saying "yes, and" builds on what others offer so partners save each other and make something better, making them look good helps connection, and the best improvisers are the best listeners.

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  1. Key Takeaways
  2. Related Articles
  3. About Kelly Leonard

Guest: Kelly Leonard

Cracking the Code of Communication

Quick Summary: Kelly Leonard, Executive Director of Insights and Applied Improvisation at Second City, breaks down how improv comedy principles apply to everyday conversations. He explains why saying “yes, and” creates better connections, how to make others look good in conversation, and why the best improvisers are the best listeners. These aren’t performance tricks: they’re ways to be more present and collaborative in real interactions.

Kelly Leonard on Cracking the Code of Communication with Improv

Key Takeaways

  1. “Yes, and” means accepting what’s offered (00:10): “My job is to save them as an improviser, their job is to save me. We’re working together to make something better.” In conversation, this means building on what someone says instead of blocking or redirecting.

  2. Make the other person look good (01:45): The best improvisers focus on elevating their scene partners, not showing off themselves. The same principle makes you someone people want to talk to.

  3. Listen to actually hear, not to respond (02:30): Most people listen just long enough to plan their next line. Improvisers listen for the gift in what’s being said and build from there.

  4. Mistakes are just new directions (03:55): When something doesn’t land in improv, you incorporate it and move forward. Fighting the reality of what just happened kills the scene and the conversation.

  5. Playfulness creates connection (04:50): Taking yourself too seriously makes others cautious around you. A willingness to be silly and make things fun invites people in.

  • Playful Banter Examples: Leonard’s improv principles inform the “yes, and” section on keeping exchanges going

About Kelly Leonard

Kelly Leonard is the Executive Director of Insights and Applied Improvisation at The Second City, where he has worked for over 30 years. He’s the co-author of Yes, And: How Improvisation Reverses “No, But” Thinking and Improves Creativity and Collaboration and has taught improv principles to organizations including Google, NASA, and the US Navy.

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