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How to Improve Your Workplace Communication | Michael Sorensen (Episode 721)

How to Improve Your Workplace Communication | Michael Sorensen (Episode 721)

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About This Episode

On this episode of the Art of Charm, AJ (@AJHarbinger) and Johnny (@AOCJohnny) take emotional bids to the next level by speaking with an expert on validation – one of the most important parts of human connection. That expert is Michael Sorensen, a marketing executive, personal-development junkie, and the author of the best-selling book “I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships. Michael shares his own experiences on the job and in his personal life that led him to writing his book and understanding just how important validation is in creating strong bonds with others.



  • At the end of the day, it’s all about relationships. So, why is validation such a great tool for managing the important relationships in your life?
  • Where is one of the best places to start fostering good validation skills?
  • What are some examples of something meaningful to say to someone that’s seeking validation?
  • Why being silent can indirectly push someone away from you
  • What is one of the most effective ways to understand someone seeking validation and emotional attention?
  • When do you know it’s the right time to give someone advice?


After taking a listen to this episode, take a moment to think of the best ways for you to make connections with those around you. Are you finding yourself opening up or closing off to those who seeking emotional attention from you? By becoming more aware of these hidden opportunities, we can take better advantage of them and create meaningful relationships.



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* Michael Sorensen – www.MichaelSSorensen.com

* “I Hear You” Book: https://amzn.to/2p4Jwth

* The Gottman Institute – https://www.gottman.com



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