Supercommunicators & The Secret Language of Connection | Charles Duhigg

Supercommunicators & The Secret Language of Connection | Charles Duhigg

In today’s episode, we tackle supercommunicators with Charles Duhigg. Charles is a Pulitzer prize-winning reporter, writer for The New Yorker magazine, and the author of two New York Times bestsellers, The Power of Habit, and his second book, Smarter Faster Better. His latest book, Supercommunicators: How to Unlock the Secret Language of Connection, is available February 20, 2024. 

We discuss how supercommunicators use 3 types of conversation to their advantage. Charles shares a 3 second preparation routine you can use instantly to make your conversations better. How to skip small talk and take conversation deeper to create connection with anyone, and why recognizing social identities can help you manage difficult conversations effectively.

What to Listen For

  • Introduction – 0:00
  • How do you recognize a supercommunicator in your life, and what impact do they have on your personal development and well-being?
  • What do supercommunicators do so well that most people suck at?
  • The thin line between authentic conversation and interrogation – 16:29
  • What simple mindset shift can you make to turn boring conversations into fulfilling conversations that engage the other person and make them look forward to talking to you?
  • Social media gets toxic because most people don’t know these rules – 24:13
  • Why are there rules for communicating through different forms of technology and how do those rules cause social media to be so toxic?
  • If you want lifelong happiness, what do you need to have by age 45 and 65?
  • The little known technique that makes hard conversations easy – 34:28
  • What are the 3 types of conversations and how do you know which type you’re having with someone so there’s no disconnect?
  • How do you build out the skill set to be more comfortable expressing vulnerability?
  • Quick guide to prepare you for any conversation – 47:43
  • What are practical ways to mentally prepare for emotional and social discussions, even if you’re not accustomed to expressing vulnerability?

A Word From Our Sponsors

Bombas crafts ridiculously comfortable socks, tees, and underwear, and for every item sold, they donate one to help those facing homelessness — over 100 million essentials donated so far. Not only are their clothes designed for ultimate comfort with features like arch support and buttery-soft fabric, but they also ensure customer satisfaction with a 100% Happiness Guarantee for hassle-free returns and exchanges. Ready to get comfy and give back? Head over to and use code CHARM for twenty percent off your first purchase!

$75 SPONSORED JOB CREDIT to upgrade your job post at Offer good for a limited time.

Ready to start your ecommerce business? Sign up for a one-dollar-per-month trial period at Grow your business–no matter what stage you’re in.

Curious about your influence level? 

Get your Influence Index Score today!

Take this 60-second quiz to find out how your influence stacks up against top performers at

Running out of things to say in conversation… and still struggling to get people interested in you? 

That’s an uncomfortable position to be in. Don’t want to risk getting tongue-tied and screwing things up the next time you meet someone? 

Check out Conversation Magic now to make sure you don’t crash and burn. With our bulletproof formula, you’ll be flirting up a storm, sparking fun and engaging conversations, and making high-value friends anywhere!

Resources from this Episode

Check in with AJ and Johnny!

Get the Best of the Best

With over 800 podcast episodes, it’s hard to know where to start.
Let’ us help.

You may also want to listen...